Guide

What a DAM is and why it belongs alongside your PIM

Images, videos, data sheets and certifications: once they start piling up, the question is no longer where to store them, but which file to use, where, and for how long. Here’s what a DAM is, how it works and why it pays to run it alongside your PIM.

~ 7 min read

“Which photo is the approved one?”

“Are we still allowed to use this image?”

“Who has the square version for the marketplace?”

When questions like these keep coming up, the issue is no longer just where to store your images.

It’s knowing which file to use, where it can be used, who approved it and whether it’s still valid.

That’s where a DAM comes in.

What is a DAM?

DAM stands for Digital Asset Management.

Put simply, it’s a system for organizing a company’s digital assets and keeping them under control: images, videos, PDFs, manuals, data sheets, certifications and more.

It isn’t just a tidier shared folder.

A DAM keeps track of everything an ordinary folder structure struggles with: versions, multiple formats, approvals, permissions, links to products and usage rights.

The goal is simple: everyone who works with that content always knows which file is the right one, and what they’re allowed to do with it.

The problem isn’t having too many images. It’s not knowing which ones to use

At first, a shared folder can work just fine.

Then the catalog grows.

Photographers send in new shots, agencies produce new versions, marketing makes crops for campaigns and marketplaces, sales asks for material to pass on to a distributor — and someone still has an old version sitting on their laptop.

That’s when the doubts creep in.

Is the photo in the “FINAL” folder really the final one? Can we still use the shot with the model? Is there already a crop for Amazon, or does it need redoing? Which image belongs to the blue variant?

The problem is no longer storing files.

It’s governing them.

Why DAM and PIM work so well together

A PIM organizes product information: attributes, descriptions, variants, translations, categories, technical data and other structured content.

A DAM organizes the digital assets that show and document that product.

Keeping the two connected makes everyday work much simpler.

An image is no longer a file you dig out of a folder and attach to the product by hand. It’s already linked to the right product, to its variants and to the channels where it needs to appear.

You can see where each asset is used and, at the same time, spot which products are still missing required images.

This matters most when a single catalog feeds several ecommerce sites, marketplaces, distributors or marketing materials. Having the image isn’t enough: you need to know which version goes where.

How it works in practice

A DAM workflow can follow an image through its entire lifecycle.

  1. 01

    Organize

    Assets can be grouped into separate workspaces — Product, Marketing or Archive, for example.

    The same file can live in more than one of them, while permissions decide who can view it, edit it or manage it.

  2. 02

    Collect

    Content production can be organized too.

    For a photo shoot, you can start from the list of shots needed for each product or variant. The photographer uploads straight into the planned workflow, instead of sending files by email, temporary links or separate folders.

    That way, every file arrives with its context already attached.

  3. 03

    Approve

    Not every image that comes in is ready to use.

    A review workflow lets you check them, approve them or ask for changes before they become official material.

    The history then shows what was approved and what wasn’t, without relying on anyone’s memory.

  4. 04

    Prepare the formats

    The same content is often needed in different formats.

    A marketplace may want a square image, a campaign a vertical crop, a banner a 16:9.

    When those formats are handled in the same environment, there’s no need to make separate copies and start from scratch every time. Crops stay linked to the original and to the product they belong to.

  5. 05

    Distribute and share

    Once approved, assets can be made available to the channels that need them, or shared with agencies, distributors and other external partners.

    Unlike simply sending a file, sharing stays under control: managed access, expiring links and a clear view of what has been shared, and with whom.

Usage rights are part of the data too

An image can be technically flawless and still be off-limits.

It happens with stock photos, shots featuring models, or material bought under licenses that are limited in time or scope.

That’s why a DAM can store, right alongside the asset, details such as the channels where it may be published and the date its rights run out.

When a license is about to expire, the system can flag it.

It may sound like a detail, but it becomes critical when hundreds or thousands of images are used by different people, across different markets and channels.

A real-world example

Picture a furniture manufacturer about to launch a new collection.

Every product needs still-life shots, lifestyle shots and close-ups of some of the variants.

The shoot starts from a precise shot list. The photographer uploads everything directly, and marketing reviews it and approves the right images.

Those images are then turned into the formats needed for ecommerce, marketplaces and campaigns.

The photos stay linked to their products and variants, and any usage restrictions are recorded with the asset itself.

When a distributor asks for the new collection’s material, nobody has to pull files from three different folders or ask a colleague which version is the latest.

There’s already a single, agreed source.

Five signs you might need a DAM

It’s probably worth starting to think about one if:

  • finding the right photo of a product means digging through folders, emails or chat messages;
  • it isn’t always clear which version is the approved one;
  • you keep reworking the same content into different formats for different channels;
  • photographers, agencies and distributors send and receive files through different systems;
  • you can’t easily tell which products are still missing required images or documents.

And there’s one more that matters a lot: you don’t know for sure how long you’re allowed to use a given piece of content.

When you might not need one yet

As with a PIM, not every company needs a DAM right away.

If you handle a limited number of images, sell through a single channel, don’t work with outside suppliers and your material rarely changes, a well-organized folder structure may be all you need.

The turning point comes when the time spent finding, checking, preparing and sharing content starts to become an operational problem.

A DAM is more than an archive

Introducing a DAM also means deciding how your content should be managed.

Who can upload? Who approves? Who can delete a file? Which formats does each channel need? Who keeps an eye on usage rights? What can be shared outside the company?

The value isn’t just in having every file in one place.

It’s in having clear rules around those files.

And when DAM and PIM live in the same environment, product data and product content can follow the same flow: organized, checked and distributed together.

So “which photo is the right one?” stops being a hunt through folders and becomes information that’s simply there, wherever it’s needed.

Want to see openlane on your own product data?

Book a guided demo and let’s talk about your catalog.

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